Terms of Service

Last updated 15 September 2026

1. Who we are

ezfly is operated by Fraesh Labs Ltd. (732 S 6th St, Ste R, Las Vegas, NV 89101, USA), referred to here as "we", "us" or "ezfly". You can reach us at support@ezflyapp.com.

By creating an account or using the service you agree to these terms. If you don't agree, don't use the service.

2. Your account

• You must be at least 16 years old, or the age of digital consent where you live, whichever is higher.
• You are responsible for keeping your password secure and for everything done through your account.
• One person, one account. Don't share logins.
• Your username is public. We may reclaim usernames that impersonate someone, infringe a trade mark, or are chosen to mislead.
• Give us a real email address. We use it to confirm your account, reset your password, and tell you about billing.

3. Plans, images and billing

ezfly is sold as a monthly subscription. Each plan includes a set number of image generations per billing month:

• Starter — 100 generations per month
• Pro — 200 generations per month
• Studio — 600 generations per month

Uploading your own images does not count against your allowance and is unlimited on every plan.

A generation is counted when we deliver an image to you. If a render fails, it costs you nothing.

Your monthly plan allowance resets on your billing date and does not roll over. Unused images from your plan don't bank.

Top-up packs are different, because they're a separate purchase rather than part of a subscription. Images you buy in a pack:

• Roll over from month to month. They aren't wiped at the end of a billing period.
• Expire 12 months after purchase.
• Are spent only after your monthly allowance is used up, so a pack is never consumed while plan images are still available to you.
• Need an active subscription to spend. If you cancel, your remaining pack images are held, not deleted — resubscribe within their 12 months and they're available again.

Payments are processed by Stripe. We don't see or store your full card number. Subscriptions renew automatically until cancelled. You can cancel at any time from your account page; cancellation takes effect at the end of the period you've already paid for, and you keep access until then.

Prices may change. We'll give you at least 30 days' notice by email before a change affects you, and you can cancel before it takes effect.

4. Refunds

All payments are final. We do not offer refunds.

That applies to subscription periods and to top-up packs, and it applies whether or not you used your allowance. We pay our model providers for every generation the moment it runs, and allowances are released to your account up front. Pack images you've bought but not yet spent stay yours for their full 12 months rather than being refunded.

If you cancel, you keep full access until the end of the period you've already paid for. We don't refund the remainder of that period, and we don't refund plan generations you didn't get round to using. The same applies if you downgrade mid-period. Unspent pack images are held for the rest of their 12 months and become available again if you resubscribe.

Three things sit above this policy:

• Your statutory rights. Where the law where you live gives you a refund right that can't be contracted away, you keep it, and nothing in this section limits it.
• Immediate access and the cooling-off period. If you're a consumer in the UK or EU you would normally have 14 days to withdraw from a distance contract. Because ezfly gives you access to the service and your generation allowance immediately on payment, you expressly request that we begin supplying it at once and acknowledge that you lose that right of withdrawal once we have. You can still cancel future renewals at any time.
• Our own mistakes. If we charged you twice, billed you after you cancelled, or the service was unusable for a sustained period because of something on our side, tell us and we'll put it right. That isn't a refund policy — that's us correcting an error.

If you think a charge is wrong, email support@ezflyapp.com before raising it with your bank. We can almost always sort it out faster than a chargeback can, and a resolved email costs you nothing.

5. What you make

You own your designs. As between you and us, the flyers, posters and covers you create with ezfly are yours, including for commercial use — selling tickets, promoting events, releasing music. We claim no ownership of your output.

Two honest caveats:

• AI output isn't automatically copyrightable. In several countries, including the US, purely machine-generated imagery may not attract copyright protection. That's the law's position, not ours, and it may limit what you can enforce against someone who copies your artwork.
• Similar prompts can produce similar images. We don't guarantee your output is unique, and we can't promise nobody else will generate something close to it.

Fonts used in the editor are licensed by us for output produced through ezfly. That licence covers your finished designs. It does not let you extract, redistribute or use the font files themselves elsewhere.

We'd like to show selected work in our gallery and marketing. We'll ask first — we won't use your designs publicly without your permission.

6. What you upload

You keep ownership of images you upload. You give us the limited licence we need to store them, process them and show them back to you inside the app. Nothing more.

You promise that anything you upload is yours to use — that you own it, or have permission from whoever does. Uploading a photographer's work, a label's artwork or someone's likeness without permission is your responsibility, not ours.

7. What you can't do

Don't use ezfly to create or distribute:

• Content that infringes someone else's copyright, trade mark or likeness
• Sexual content involving minors, or any content sexualising a real person without their consent
• Content that harasses, threatens or incites violence against people
• Material designed to deceive — fake tickets, forged documents, impersonation of a real promoter, venue, artist or brand
• Anything illegal where you or your audience are

Also don't resell access to your account, scrape or automate the service, try to work around your plan's limits, or attempt to extract our prompts, models or font files.

We can suspend or close an account that breaks these rules. Where it's reasonable to do so we'll warn you first; for serious breaches we may act immediately.

8. Your data

We do not sell your personal information and we do not share it for advertising. What we collect, why, and the processors we rely on are set out in the Privacy Policy, which forms part of these terms.

9. Third parties we rely on

ezfly is built on services we don't control: image generation models, our hosting provider, authentication and database infrastructure, and Stripe for payments. If one of them has an outage, ezfly may be degraded or unavailable. We'll do what we reasonably can, but we can't guarantee uninterrupted service.

10. Availability and changes

We may change, add or remove features. We may add, retire or swap the AI models behind a vibe — results will change over time and we don't promise that a design you generated last month can be reproduced exactly today.

The service is provided "as is". We don't warrant that it will be error-free or that any particular output will meet your expectations.

11. Liability

To the fullest extent the law allows, our total liability to you for any claim relating to ezfly is limited to what you paid us in the 12 months before the claim arose.

We're not liable for indirect or consequential loss — lost ticket sales, a cancelled event, lost profits or lost data. Nothing here excludes liability that can't legally be excluded, including for death or personal injury caused by negligence, or for fraud.

12. Ending your account

You can close your account at any time from your account page. We'll delete your personal data as described in the Privacy Policy.

We may close your account for a serious or repeated breach of these terms. Where we do, no refund is due for the remainder of the period. If we instead withdraw the service for our own reasons — we shut it down, or stop serving your region — we'll refund the unused portion of what you've paid.

13. Changes to these terms

If we make a material change we'll email you at least 30 days beforehand. Continuing to use ezfly after a change takes effect means you accept the new terms.

14. Governing law

These terms are governed by the laws of the State of Nevada, United States, and the courts of the State of Nevada, United States have exclusive jurisdiction — except that if you're a consumer, you keep the protections and the right to sue in the courts of the country where you live.

15. Contact

Questions about these terms: support@ezflyapp.com